RaptorTech Audio Systems

FAQs

[vc_row][vc_column][vc_custom_heading text=”Shipping Information” font_container=”tag:h2|font_size:25px|text_align:left” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]How Long Will it Take To Get My Package?

Actual Delivery time can vary between 15-25 days.  Choosing E Check as payment at checkout will decrease delivery time by a week.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]What Shipping Methods Are Available?

We offer free shipping on all products on our site in the continental U.S. International shipping may incur a fee.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]How Do I Track My Order?

After your order has been shipped, we will provide you with the tracking number and link to view updates on your tracking.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]Do I Need An Account To Place An Order?

Yes.  This allows us to communicate with you and provide important info such as shipout and tracking info, as well as contact you if we have any questions in regards to your order.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]How Should I to Contact If I Have Any Questions

You can contact us directly via

email @ sales@raptortechaudiosystems.com

via phone  +1 (440) 406-2700[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]How Do I Know If It Will Fit In My Vehicle!

The best sure way to be sure before buying is by sending  us a photo of your vehicle dash along with the year make and model.  If you have premium audio such as JBL or Bose make sure to let us know.  Also if you have a vehicle with features such as Onstar and Ford SYNC let us know as well.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Warranty Information and Support” font_container=”tag:h2|font_size:25px|text_align:left” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]Warranty Info

Automotive Multimedia Products(not including Tesla style units) – Two year Warranty

Tesla Style Units – Three Year Warranty[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]Tech Support

We offer tech support assistance on all products sold 5 days a week.  Sunda – Thursday Tech support is done via Whatsapp @ 440-406-2700  We are closed on all major holidays[/vc_column_text][/vc_column][/vc_row]