FAQs

Shipping Information

How Long Will it Take To Get My Package?

Most packages have up to 48 hour handling time.  Actual Delivery time can vary between 7-20 days.

What Shipping Methods Are Available?

We offer free shipping on all products on our site.  Expedited shipping is available for an additional fee if requested

How Do I Track My Order?

After your order has been shipped, we will provide you with the tracking number and link to view updates on your tracking.

Do I Need An Account To Place An Order?

Yes.  This allows us to communicate with you and provide important info such as shipout and tracking info, as well as contact you if we have any questions in regards to your order.

How Should I to Contact If I Have Any Questions

You can contact us directly via

email @ sales@raptortechaudiosystems.com

via phone  +1 (440) 406-2700

How Do I Know If It Will Fit In My Vehicle!

The best sure way to be sure before buying is by sending  us a photo of your vehicle dash along with the year make and model.  If you have premium audio such as JBL or Bose make sure to let us know.  Also if you have a vehicle with features such as Onstar and Ford SYNC let us know as well.

Warranty Information and Support

Warranty Info

Automotive Multimedia Products(not including Tesla style units) – Two year Warranty

Tesla Style Units – Three Year Warranty

Tech Support

We offer tech support assistance on all products sold 6 days a week.  Monday – Saturday from 10am – 7pm  Eastern Standard Time.  We are closed on all major holidays